Commulynx Commitments Program

The Commulynx Commitments Program is a prepaid support arrangement, where by the partners who join this program purchase prepaid services, which will be drawn upon as they are used. Once the Commitments Program is active the support partner is automatically be eligible for reduced service rates, a reduced after hour’s emergency call out fee, extended business hours coverage and our Scheduled Maintenance Program.

Scheduled Maintenance Program

The Scheduled Maintenance Program (SMP) is specifically designed to meet the needs of small enterprises who cannot justify a fulltime IT Support person or the corporate branch office needing IT assistance locally or to compliment any IT Support team. The SMP is a fixed weekly or monthly time slot where, a dedicated onsite engineering resource is placed to respond to calls lodged and to maintain operations of IT systems, Communications equipment and infrastructure.

Commulynx Support Vision

More and more organisations are looking to do selective outsourcing. It is Commulynx’s vision that companies should focus on strategic technologies and make the choice to outsource selected pockets of the IT and Communications infrastructure. Enabling their organisations to focus on what matters to them and let Commulynx take care of what we do well, managing your infrastructure.

It is Commulynx’s belief every successful business has a strong technology support partner, who are often engaged in an outsourced fashion to help steady their adoption of technology and managing the technologies.